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Here's all the info you might want to know before placing an order.......

Ordering and Payment

I now accept Paypal the safe and secure way to pay.
You don't need to have a Paypal account to pay this way.
You can pay through Paypal using your credit or debit card so there is no need to open an account, if you don't want to.
If you would prefer to pay by cheque, please send a note of the picture you would like to buy (including the code please), and a cheque for the full amount (including the P & P charges), made payable to Emma Rogerson to the following address:
46 Pierrepont Road,
West Bridgford,
Nottingham,
NG2 5DW.
 I can also accept a BACS transfer. Please contact me if you would like to pay this way.

There are lots of ways to get in touch:

  Phone

07762 090379

  E-mail

emma_rogerson@btinternet.com

Fill in the form on my contact me page. I will try to get back to you within 24 hours.

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Delivery

  • All of my products are carefully wrapped to ensure that they look as good for you as they do on completion.

      • On receiving payment I will aim to send out your picture within 5 working days. There are occasionally further delays during periods of high demand because all my pictures are hand made by me! If this is the case you will be contacted as I receive your order

        •  
          • I send out all products 1st class Royal mail delivery.

              • I will try and accommodate any urgent orders please just contact me with your requirements.

                  • Please see below an indication of the postage and packing charges:

I charge a standard rate of £3.95 for most pictures, with the following exceptions:

The small door name pictures are £1.95
The larger pictures (stated on the details) are £4.95
Personalised cards are 75 pence.

Overseas orders are of course very welcome but they will incur an additional charge. Please get in touch for a quote.

At the moment the limitations of my website don't allow me to reduce postage for more than one item. If you would like to buy multiple pictures, or have a card included in the package, I can of course arrange this so please get in touch and I can help arrange reduced postage costs.

Terms and Conditions

  • If when you recieve your order you are not entirely happy with it please contact me immediately and I will try and rectify the problem. Customer satisfaction is my top priority and I want you to be thrilled with your picture.

    •  
      • If you simply change your mind, and want to return the item, you are responsible for the return P & P costs. I will provide a refund excluding the P & P charges on reciept of the returned product. Please return the product to be within

        •     14 days and try to ensure it gets to me in a resalable condition
           
          • I cannot accept returns on special initials or other personalised product unless there is a quality issue. (see note below)

            •  
              • Please note there may be very slight variations betweeen the picture onscreen and your order. This is because each picture is hand done and cannot be helped.

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                  • There may be slight variation in the colours represented on the website against those on the originals. Clarkie Designs cannot be held responsible for this variation. I can however supply samples of the colours before ordering without charge should this be required.

                    •  
                      • I cannot be held reponsible for any delays within the postal system, which are beyond my control.

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